Privacy Notice

Date: 08/02/2023

Our contact details: 
Name: Beth Hamilton.
Phone Number: 07840 996 282

The type of personal information we collect:

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Case notes and records


How we get the personal information and why we have it:

The personal information we process is provided to us directly by you for one of the following reasons:

  • To enter into or carry out a contract of service between us
  • To keep you safe


We use the information that you have given us in order to

  • To enter into or carry out a contract of service between us
  • To process payments relating to the performance of that contract

We do not share this information with any other organisation or individual, other than those detailed in the ‘Client Agreement’ which forms the basis for the contract between us. The only exception to this relates to payments made for contracted services where identifiers attached by you / your bank to this payment information can be seen by the bank or other financial institution processing that payment.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • entering into and performing a contract
  • legal duty
  • legitimate interest

Storing Information

How we store your personal information:

Your information is securely stored.

In accordance with professional and insurance requirements we will retain a record of your personal information (including case records) for a period of 7 years from the point at which the contract between us ends. At the end of that period, any information we have processed will be securely destroyed. At any stage during that period of time, or during the contract, you can request access to the information that we hold in relation to you.

How to complain re. data processing

If you have any concerns about our use of your personal information, please contact us in the first instance at 

If we are unable to resolve your concern, you can raise this by contacting

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address is:

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113; ICO